Tim is an expert and experienced UX Designer
Experienced UX/UI designer with a 20+ year track record of leveraging a human-centered, data-driven design across industries, sectors and channels, bringing business value through excellent user experiences.
Recent projects
The right help, right now
Improve BCBS customer experience, making it more accurate, quick, and engaging, reducing service completion time.
View the Case Study
View more UX Design work
Deep experience crafting B2C and B2B products for major brands
Tim has collaborated with major brands like Blue Cross Blue Shield, T-Mobile, and Thermo Fisher, enhancing customer experiences through strategic UX design. He led projects that streamlined processes, increased user engagement, and improved service efficiency. His work spans industries such as healthcare, telecommunications, and life sciences, consistently delivering impactful digital solutions and user-centric designs.
Testimonials
"Tim has a wonderful eye for design and stellar understanding of user interaction. While working with the Hotmail team he provided us with a wealth of ideas and helped shape the new look and feel of Windows Live Mail [Outlook]."
Reeves Little
Microsoft, Hotmail/Outlook
"Tim has expert-level understanding of each design phase, from Human Centered Design research to intuitive interface design through prototyping and delivery. His ability to seamlessly integrate user insights into our designs ensured our solutions were both visually appealing and functional, directly addressing user needs."
Tim Randolph
Senior Product Manager
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Tim loves working with new clients with gnarly design challenges.