Tim Aidlin
Designing Seamless Enterprise CX and UX Solutions
Experience That Moves Products and Businesses Forward
Deep experience, expertise and skill across UX disciplines, including AI-enhanced research and design.
I'm Tim Aidlin — a CX/UX Designer and Product Strategist with over 20 years of experience creating user-centered, business-driven digital software, websites, native mobile applications and live, in-person experiences.
I’ve led projects across healthcare, telecommunications, and life sciences, delivering measurable impact for brands like Blue Cross Blue Shield, T-Mobile, and Henry Schein and over 40 other brands.
My expertise spans full-stack UX — research, IA, prototyping, design systems, accessibility, and AI-enhanced experiences — always focused on simplifying complexity, improving engagement, and driving business success.
I'm currently-focusing on leveraging AI to enhance and speed production through enterprise UX Research and Design workflows.
Recent projects
Deep Experience Across B2C and B2B for Global Brands
I've collaborated with major brands like Blue Cross Blue Shield, T-Mobile, Thermo Fisher, Chobani, Microsoft, Samsung, and JCPenney, leading UX initiatives that enhanced customer journeys, streamlined operations, and boosted engagement.
My work spans healthcare, telecommunications, life sciences, ecommerce, and consumer goods — consistently delivering intuitive, measurable digital solutions.
Other notable projects
Self-Service Customer Support Platform
Designed a self-service dashboard to improve post-sale support and service efficiency.
View the case study
Finding and Selling New Apps Made Easy
Redesigned the Samsung App Store experience to help users discover apps and businesses optimize their app sales.
View the case study
View more UX Design work
Testimonials
Tim has a wonderful eye for design and stellar understanding of user interaction. While working with the Hotmail team he provided us with a wealth of ideas and helped shape the new look and feel of Windows Live Mail [Outlook].
Reeves Little
Microsoft, Hotmail/Outlook
Tim has expert-level understanding of each design phase, from Human Centered Design research to intuitive interface design through prototyping and delivery. His ability to seamlessly integrate user insights into our designs ensured our solutions were both visually appealing and functional, directly addressing user needs.
Tim Randolph
Senior Product Manager
Wanna work together?
Get in Touch
Tim loves working with new clients with gnarly design challenges.
Contact Tim
+1 206-427-0664
© 2024 Tim Aidlin. All rights reserved of their respective owners.
All brands, screens, and assets used by permission of owners. Some examples available during live review, on request.